This website is operated by RockFest Malaysia. Throughout the site, the terms “we”, “us”, and “our” refer to RockFest Malaysia. By accessing this website or using any information, tools, or services available through it, you agree to be bound by these Terms & Conditions, along with any other policies referenced on this page.

If you do not agree to these Terms & Conditions, please do not use this website.

SECTION 1: USE OF WEBSITE

This website is provided for general information, event communication, registration access, and the promotion of RockFest activities and services. You agree to use this website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the site. We reserve the right to refuse access to the website or any part of it at our discretion.

SECTION 2: INFORMATION ACCURACY

While we make reasonable efforts to ensure that information on this website is accurate and up to date, we do not warrant that all content will be free from errors, omissions, or inaccuracies. Information provided on this website is for general guidance only and should not be relied upon as the sole basis for decision-making. We reserve the right to update, amend, or remove content at any time without notice.

SECTION 3: REGISTRATION & SALES

RockFest Malaysia may offer competition participation registrations, merchandise for sale, and/or event-related services. All prices, fees, and availability are subject to change without prior notice. We reserve the right to:

• limit quantities

• refuse registrations or purchases

• modify or discontinue offerings at any time

Details regarding refunds, withdrawals, or transfers (where applicable) will be governed by the Rules & Regulations or relevant event-specific policies.

SECTION 4: PAYMENTS & THIRD-PARTY PLATFORMS

Payments made in connection with RockFest registrations or merchandise are processed via third-party payment platforms. RockFest Malaysia does not store, process, or have access to your credit or debit card information. We are not responsible for the policies, security practices, or performance of third-party payment providers. Users are encouraged to review the terms and privacy policies of those platforms before completing any transaction.

SECTION 5: THIRD-PARTY LINKS & TOOLS

This website may contain links to third-party websites or tools for convenience or informational purposes. RockFest Malaysia does not control, endorse, or assume responsibility for the content, accuracy, or practices of any third-party websites or services. Access to third-party content is at your own risk.

SECTION 6: FEEDBACK & COMMENTS

Any feedback, suggestions, enquiries, or general submissions provided to RockFest Malaysia through this website, email, or feedback forms may be used for operational, administrative, or improvement purposes. Unless explicitly stated otherwise, such submissions are not considered confidential.

SECTION 7: PROHIBITED USE

You agree not to use this website or its content:

• for unlawful purposes

• to infringe intellectual property rights

• to submit false or misleading information

• to upload malicious code or interfere with site functionality

• to harass, abuse, or harm others

We reserve the right to restrict or terminate access to the website for violations of these Terms.

SECTION 8: DISCLAIMER

This website and its content are provided on an “as is” and “as available” basis. RockFest Malaysia makes no warranties regarding uninterrupted access, accuracy, or suitability of the website for any particular purpose. To the fullest extent permitted by law, RockFest Malaysia shall not be liable for any loss, damage, or injury arising from the use of this website or reliance on its content.

SECTION 9: INDEMNITY

You agree to indemnify and hold harmless RockFest Malaysia, its organisers, officers, partners, and affiliates from any claims, losses, or damages arising from your breach of these Terms or misuse of the website.

SECTION 10: GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 11: CHANGES TO THESE TERMS

We reserve the right to update or revise these Terms & Conditions at any time. Continued use of the website following changes constitutes acceptance of the updated Terms.

SECTION 12: CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact us at:
📧 rockfest@rockschoolasia.com

This Privacy Policy describes how your personal information is collected, used, and shared when you visit from www.rockfestmalaysia.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally this site does not make any transaction and purpose of this site purely for sharing information regarding RockFest Competition details only. All transaction or payment will be made at another platform.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK – https://www.facebook.com/settings/?tab=ads

• GOOGLE – https://www.google.com/settings/ads/anonymous

• BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at malaysiarockfest@gmail.com or by mail using the details provided below:

B-5-8 Plaza Mont Kiara 50480 Kuala Lumpur, Malaysia.

RockFest is an initiative operated by RockschoolAsia.

All content on this website and all RockFest competition materials — including but not limited to competition rules, regulations, formats, judging frameworks, event structures, videos, photographs, audio recordings, promotional materials, and written content — are the intellectual property of RockschoolAsia and/or RockFest.

No part of these materials may be reproduced, adapted, distributed, reposted, transmitted, or used in any form or by any means without prior written permission from RockschoolAsia/RockFest. Any unauthorised use, imitation, or reproduction of the RockFest competition format, judging framework, event structure, or associated creative works may constitute an infringement of intellectual property rights and may give rise to appropriate legal action.